Among many messaging apps, Snapchat is the most popular one. It is a picture, video, and multimedia messaging app with millions of users. This app is a very enjoyable one, and also helps to make new friends globally.
Sometimes, Snapchat shows annoying pop-up messages like – Snapchat there was a problem connecting to the server android. You may also face this error message, and of course, that’s why you are here. Here we will provide you the proper solutions to solve the issue.
Why Snapchat Can’t Connect to Server Android?
As we said earlier, sometimes the Snapchat app can be so frustrating by showing different error messages. When it cannot be able to connect with an android server, it shows different errors. Here are key reasons to see error messages like – Snapchat there was a problem connecting to the server android.
- Low mobile data or Wi-Fi network connection.
- Because of the app cache.
- Not using the updated version.
- If the device time settings are not valid.
- Because of using any VPN server.
- Maybe the “Data saving” option is turned on.
- Because of using any third-party apps.
Fix: Snapchat There Was A Problem Connecting To The Server Android
While using Snapchat, it can show different error messages like – “Verifying Device”,” Or even Oh No! Your login temporarily failed.” Another problem most of the time occurs, that is – “There was a problem connecting to the server.” All these error issues can be resolved. Below we will guide you with some effective solutions to fix Snapchat related issues. Just follow the bottom steps to solve Snapchat there was a problem connecting to the server android.
1. Update Your Snapchat
When you face any Snapchat error issues, then updating it will be an easy solution. Can’t login to Snapchat? No worries, just update the app. Sometimes the up to date version of any app solves different app lackings or gaps. By updating the faulty apps, you can get rid of Snapchat errors. Here how you can update the Snapchat app.
Step 1: First, simply go to the Snapchat app from the play store. Use a search box to find Snapchat.
Step 2: Here, you can see if their updated version is available or not. Click on it and it will start updating.
Step 3: The app will take a little time to finish the updating process.
Step 4: After completing the update process, now re-open the apps.
2. Reset Your Network Settings
So your Snapchat app is not working and showing error messages when you try to log in? The possible reason to occur an error message on Snapchat is a poor internet connection. Poor internet connection is also a reason to see pop-up error messages. But when the internet connection is ok, and Snapchat is not working, then reset your network settings. Here are steps to solve the error issue by resetting the network settings.
Step 1: Go to the “Settings” option from your device.
Step 2: Then scroll down to find out “System” and tap on it.
Step 3: Click “Reset” option from the “System” option.
Step 4: Now tap on “Reset all settings” and click “ RESET ALL SETTINGS” from below.
Step 5: After that, restart your smartphone and try to log in to Snapchat again.
3. Restart the Phone
By Restarting your phone, you can simply solve any app issues. This can help to solve issues that are not allowing you to log. You can simply restart your phone, check below.
Step 1: Place your finger on the “Power” button and hold it for three to four seconds.
Step 2: Then, press the “Restart” button.
Step 3: After completing the restart, and check if the error issue is still visible or not.
4. Clear App Cache, Cookies, and Data
When was the last time you have cleared Snapchat cache, cookies, or data was? Well, these things are equally responsible for showing you error messages while logging. Follow the below steps to clear the cache storage and fix Snapchat there was a problem connecting to the server android.
Step 1: Simply open the “Settings” option from your phone.
Step 2: Scroll down and tap on the “Apps.”
Step 3: Click on “Apps” and look for “Snapchat.”
Step 4: Press on “Storage” and tap on the “CLEAR CACHE” and “CLEAR DATA” button.
Step 5: After cleaning the cache and data, restart your phone to bring the changes into action.
5. Clear Play Store Data and Cache
Google Play Store generates a lot of caches, and it helps to run the app smoothly. The cache of the play store can be the reason for occurring Snapchat error issues. So try to clear Google play store and Play Service to resolve Snapchat error messages. Now follow these steps to clear cache and solve Snapchat issues.
Step 1: Open the “Settings” option from your smartphone.
Step 2: Now tap on “Apps” and then “Application Manager.”
Step 3: Find the “Play Store” and click on it.
Step 4: Next tap on “Force Stop” and then go to the storage to clear Cache and Data.
Step 5: After restarting your phone check if the error is still visible or not.
6. Update Google Play Service App
By updating the Google Play Service of your phone, you can fix Snapchat errors. Check the below process to update Google Play Service.
Step 1: Go to your phone’s “Settings” option.
Step 2: Scroll down and find the “Apps.”
Step 3: Tap on all apps and select the “Google Play Service.”
Step 4: Now click on “Storage” and tap on Clear Cache. Also, clear all data by entering the “Manage Space.”
Step 5: Select “Uninstall update” from the top corner on the right side and click on it.
Step 6: Now restart your phone and connect with the internet, the latest version of this app will be downloaded automatically.
7. Disable VPN
Nowadays the use of VPN is kinda common for everyone. The use of a VPN can also be a reason to see Snapchat error messages. Because most of the VPN server can interfere with the Snapchat server and it will create error issues.
So you will see errors like – Snapchat there was a problem connecting to the server android. To get rid of this issue, you can simply disable the VPN for a while and try to log in to Snapchat. If the same problem still occurs, then we have more solutions to give you.
8. Disable Data Saver
This is a smart choice for most mobile data users. It helps them to reduce data usage by not allowing apps from sending or receiving data in the background. It also helps to limit data for apps you are using. This function can create several Snapchat error issues because it relies purely on internet data to make issues. So simply disable the data saver from your phone. Check below steps to turn off the data saver.
Step 1: Tap on the “Settings” option from your phone.
Step 2: Go to “Wireless & network.”
Step 3: Tap on “Data usage and then click the “Data Saver.”
Step 4: After that, simply toggle off the data saver.
Step 5: Now restart your phone and see if Snapchat is working or not.
9. Contact Snapchat Support Team
Above, we have mentioned different methods to fix Snapchat error issues. If none of them are working for or do not help you troubleshoot the issue, just one option is left. You have to contact the support team of Snapchat. The costumes support team will help you to fix Snapchat there was a problem connecting to the server android. To contact with the support team follow the below steps.
Step 1: Launch the play store from your device.
Step 2: Search for Snapchat on the search box.
Step 3: Now scroll down to find “Developer contact.”
Step 4: From here, collect the email address and email them about your problem. They will take time, but they will provide you with the perfect solution to your Snapchat error issue.
Frequently Asked Questions
Some questions may arise in your mind after reading this article. So here we have listed some questions and answers that people frequently asked about Snapchat error issues.
Why do I see an error message during logging into Snapchat through Wi-FI?
It happens because maybe Snapchat is blocked on your Wi-Fi network. So you can switch to mobile data or just change the DNS settings. This will let you bypass the block.
Why do third party apps create issues with Snapchat?
If you use any third-party app or plugins with Snapchat, then you will see an error message. Unauthorized third-party apps will interfere with Snapchat and also put your account at risk.
Conclusion
Here we have described the ways that you can follow to resolve the Snapchat error issues. When you face such problems as – Snapchat there was a problem connecting to the server android; just follow the above steps. All of these solutions are effective enough to allow you to use Snapchat entirely.
We hope all steps will help you to circumvent different Snapchat related issues. So tell us about your experience with these kinds of errors, and how did you solve them. If you still have any queries related to this article and look for assistance, post your questions comment box.