How to Fix Google Play Error RH 01 Retrieving Information From Server?

You have to learn how to fix Google play error RH 01 with some basic mobile settings methods. Find out what are the reasons why you will have the Google play failure on your device. You must know the best methods for this problem on the phone with the steps that you must follow for its quick solution.

Google Player RH 01 can sometimes appear, but this does not mean that it is the end of your mobile but a common error. You must solve all your doubts about the play store’s error to solve it and not replace your mobile for failure.

Reason for Google Play Error RH 01?

The error while retrieving information from server play store can occur for many reasons on your device, such as:


Your mobile software was modified

The play store’s error may be because the software on your phone was modified, losing program components. Modified software crashes can also affect the camera and other independent apps to Google play.

Phone with old software

If you have an old mobile, some applications such as Google play may need to be updated. When these apps are not updated automatically, it can throw you the error RH 01, causing you to lose its operation.

Apps that block Google play

Sometimes the failure of Google play can be due to other applications that block your access. You can try uninstalling these malware applications and see if the access problem is corrected.

How to Fix Google Play Error Rh 01?

You have to learn how to correct the Google play store error retrieving information from server df-dferh-01 with some basic solutions. Following methods are-

Step 1- Time and date

The synchronization problem for Google play may be due to your device having the time and date discontinued. You have to go to the mobile settings and enter the correct time and date to check if the error is solved.

How to Fix Google Play Error Rh 01

Step 2- Restart your device

A simple method to apply for Google play error RH 01 is to restart your device to see if the problem is resolved. The only thing you have to do is press and hold the shutdown button on your mobile and then click restart.

How to Fix Google Play Error Rh 01

Step 3 – Reset application preferences

Now follow these steps and complete the full session.

How to Fix Google Play Error Rh 01

  • Go to settings
  • Access applications and notifications
  • Click on the three vertical dots that are in the upper right
  • Select “reset application preferences.”
  • Click on “reset applications.”
  • Check the network settings.

Google play’s error may be due to a bad network connection, so you should check it on your device. If you use mobile data, you can connect your phone to a Wi-Fi network and confirm if the error persists.

Step 4 – Clear Cache

To clear the cache to solve the Google play error RH 01, you should do the following:

How to Fix Google Play Error Rh 01

  • Go to your mobile settings
  • Access app and notifications
  • Enter Google play services
  • Select “form detention.”
  • Click on “storage” and finally select “clear cache.”
  • Restart your device

Step 5- Safe mode

If you want to enable safe mode to correct errors on your mobile, you have to do the following:

How to Fix Google Play Error Rh 01

  • You must press the power button for a few seconds
  • Click on shutdown when the message appears on the screen
  • At some point, the message of “restart in safe mode” will appear. You must select it
  • When your phone restarts, you must enter the play store to verify if the problem is solved

Step 6 – Force Stop

The steps you must follow to force play store detection are:

How to Fix Google Play Error Rh 01

  • Go to your mobile settings and then access the apps
  • Locate and access the Google play store
  • Click on “force stop.”
  • Restart the device so that the play store starts again without the error.

Step 7 – Account

You have to go to the play store settings directly and delete your current account to create a new one. Sometimes, Google play can be due to a failure of your account and not the phone.

How to Fix Google Play Error Rh 01

Reset and update Play Store:

You must confirm the play store and its update because an old version can generate errors. You have to access the mobile settings, then the play store, and, see if it is updated in your data.

Step 8 – Downgrade

For you to be able to downgrade the play store services, you must do the following:

  • Go to the settings on your mobile and then access the apps
  • Enter Google play store and in the upper right click on the settings
  • Select “uninstall updates.”
  • Restart the device

Step 9 – Alternative

You can use play store alternatives to evade the problem, such as Apkpure, Uptodown, Aptoide, among others. All these applications can be used as an apk for you to download other apps.

Step 10 – Factory Reset

The most aggressive method you can apply to correct the play store error is by factory resetting your device. The only thing you have to do is go to the mobile settings and select “factory reset.” This process of resetting on the mobile can take a few minutes.

Step 11- Clear Play Store and Play Services data

To delete the play store data, do the following:

  • Enter your mobile settings
  • Access applications and notifications
  • Go to Google play store
  • Click on delete data
  • Restart the device

Frequently Asked Questions

If you have any doubts about the RH 01 error that appears in the play store, you should solve them now:

Why does the play store problem occur?

Play store failure can occur for various reasons, but the solution can be quick if you clear the cache and restart the mobile.

How frequent is the loading error in the play store?

The download application error is not so common, but it is possible when you have outdated mobile or software flaws.

Can the apk generate the play store error?

Yes, the apk you download and install on your mobile can be the main reason for errors in the play store.

My device won’t work well with a damaged play store?

Your device will work well even though the play store has flaws, although the ideal is that you solve it quickly.

If I factory reset my phone, will the play store problem go away?

You have a 50% chance to fix the play store crash by factory resetting the phone so try other solutions.

Final Thought

Google play error RH 01 can be frustrating and more when you try to download applications from your phone. You have to apply the best methods to fix the play store error by clearing cache or stopping updates. It is good that you follow all the steps assigned for each solution to have good results.

Hello! This is Denny Davis. I’m a software engineer, specialized in windows and android platforms. The “Fixing Advice” is the site that I specially designed to solve your android and windows related technical problems.

Leave a Comment